Know the person behind the purchase.
Contact details, quotes, invoices, callbacks, documents and support history belong together.
- Shared customer history
- Duplicate review and controlled merges
- Customer groups and follow-ups
Customer relationships
Every detail connects.
Every team moves forward.
A quote becomes an order. A conversation adds context. A delivery changes the numbers. Give your business a shared story from the first hello to the next opportunity.
GHOSTLIGHT FOR BUSINESS
A strong foundation.
Context that travels with the work.
The right workspace for every role.
Foundation connects your team’s access, availability and day-to-day work.
- Role-based module access
- Employee in/out board and schedules
- Personal views for the work at hand
People & permissions
See the operation behind the numbers.
Connect sales and goals to the work creating them, with company and employee perspectives.
- Sales source and salesperson attribution
- Margins, goals and performance trends
- Capacity and service health history
Business health
GHOSTLIGHT FOR BUSINESS
Retail, connected.
From the sales floor to the warehouse.
Sell with the whole picture.
Bring customer details into quotes, check refreshed inventory pricing and carry the order into an invoice.
- Wholesale, sell-at and discount controls
- Commission splits with return continuity
- Quotes, invoices and customer history
Quotes that carry context
Know what’s here. And what’s coming.
Connect ItemIDs, product information and available quantities with purchasing and incoming stock.
- Vendor contacts, POs and expected arrivals
- Warehouse locations and receiving
- Merchandising and web publication controls
Inventory & purchasing
Keep your promises in view.
Follow paid orders through packing and shipping, then connect support or returns to the original items.
- Shipping Flow and assigned work
- Item-linked support cases and returns
- Return label, refund and store-credit workflows
Fulfillment & aftercare
GHOSTLIGHT FOR BUSINESS
A better rhythm for service.
Dining room, kitchen and office in step.
Every seat. Every detail.
Take seat-based orders with menu options, substitutions and side selections.
- Menus, ingredients and modifiers
- Server-owned open checks
- Kitchen progress and completion
Order desk
Let the guest set the pace.
Prepare split checks and QR payment flows, with receipts routed to the right station.
- Hosted guest payment flow
- Customer tipping and receipt choices
- Station printers and delivery tracking
Checks & checkout
Run the shift with a wider view.
Bring reservations, team schedules, purchasing and the day’s numbers together.
- Reservation capacity and time slots
- Sales and tips views
- Local recovery and end-of-day controls
The daily operation
GHOSTLIGHT FOR BUSINESS
Your portable office.
Spend more time doing the work.
A clear next step, all day.
See appointments, jobs, follow-ups and outstanding invoices in one daily view.
- Customer context at the job
- Recurring work and scheduling
- Follow-up automation workflows
Today & follow-ups
Make the value easy to see.
Build proposals from reusable services, photos and descriptions, then tailor the details for the job.
- Professional PDF themes
- Customer approval and signatures
- Hosted card or ACH payment workflows
Beautiful proposals
Stay connected on the road.
Prepare traffic-aware routing and on-the-way updates, with customer replies tied to the conversation.
- Google Maps routing connection
- Technician location-sharing controls
- Customer messages and arrival updates
Crews on the move
RETAIL + SERVICESoftware belongs
Software belongs
in the picture, too.
Tell us whether you sell licenses, recurring subscriptions, managed services or a complete hardware-and-software package.
Software sales & subscriptions
Customer records, quotes, invoices, communications and support provide the foundation. Onboarding now captures software sales, recurring billing and hardware-bundle needs. Tenant subscription management, license delivery, seat entitlements, upgrades and renewal recovery are a dedicated development track; selecting this profile does not enable them automatically.
GHOSTLIGHT FOR BUSINESS
Connected by design.
Your tools. Your business. Your choices.
Bring your preferred providers.
Use company-owned connections for payments, mail, calendars, shipping and address services.
- Stripe and payment-provider adapters
- Microsoft, Google and general mail/calendar
- Carrier rates, labels and tracking
Payments & communications
Give the customer a connected experience.
Link product copy and publication approval to storefront themes, campaigns and landing pages.
- Product merchandising and marketing review
- Guest cart IDs for assisted sales
- Storefront orders linked to customer history
Storefront & marketing
More help. Clear accountability.
The AI foundation prepares scoped business assistance and employee-style draft replies, with company permissions and review controls.
- Ghostwriting style preferences
- Scoped access to business context
- Review before consequential actions
AI with boundaries
Know what you’re trying.
Preview workflows are implemented for evaluation; they are not a production certification. Provider-dependent features need your accounts and live validation. Hardware, outage recovery, tax, payroll and advanced automation require deployment-specific acceptance checks. Your setup review identifies what is ready for your business.
Build a more
connected business.
Built around your business.
Custom integrations, company-specific workflows and data migration services are scoped and quoted separately. Standard support tickets are included; add Concierge service for professional phone support.
Explore custom services ↗ Meet Concierge service ↗